Meet 10 influential PHCP women

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Women continue to impact male-dominated plumbing industry.

By Natalie Forster

While stereotypes and traditional gender roles have long perpetuated the notion that plumbing is a man's job, women are challenging these norms and reshaping the landscape of the industry. As we celebrate Women’s History Month and Women in Construction Week, Plumbing & Mechanical is shining the spotlight on 10 influential women who are leading the plumbing industry to great success.

From tradeswomen to engineers, these women are challenging stereotypes and demonstrating that gender is not a determinant of skill or capability in this industry. Representation is more important than ever, and each of the women below shares the most rewarding aspects of a career in the trades as well as misconceptions they wish people understood about the plumbing industry.

Kelly Castrogiovanni

How long have you been in the industry?

I have over 30 years of experience in the construction industry, with the last 15 years focused on plumbing as the owner of Terry Plumbing Co. I am deeply committed to advancing our company’s growth and success every day. Additionally, Terry Plumbing is proud to be a Certified Women Business Enterprise (WBE) recognized by the City of Chicago, the State of Illinois, and Cook County.

This commitment extends beyond my business, as I actively contribute to the industry at large. I serve as a management trustee on the Health & Welfare Fund, working alongside our Plumbers Local UA 130 team to ensure that my union employees and their members receive the best benefits possible. Additionally, I have spent over nine years as a Board Director for the Plumbing Contractors Association of Greater Chicago (PCA) and currently am in the midst of a two-year term as President. Beyond my leadership roles, I am actively engaged in lobbying for regulations and legislative initiatives through a consortium of 30 signatory construction employer associations (IMSCA). Keys to what drives me are the goals of protecting plumbers' jurisdictional work, maintaining strong licensing laws in the State of Illinois, and upholding the highest standards for contracting firms in the skilled trades.

What is the most rewarding aspect of your career in PHCP-PVF?

As a female owner of a plumbing company, and a licensed plumber, the most rewarding part of my career is the ability to lead by example and prove that success in this industry is about skill, dedication, and hard work—not gender. I take immense pride in building a strong, professional team and delivering quality workmanship that exceeds customer expectations. There’s a deep sense of fulfillment in knowing that the services we provide directly impact people’s lives by ensuring safe, clean, and efficient plumbing systems.

Beyond that, I love the opportunity to mentor and encourage young individuals, including women, to pursue what we in the plumbing world already know is a worthwhile and exciting career in the trades. Whether it’s a routine service call, responding to a plumbing emergency, solving a customer’s problem or enhancing their comfort with a product that simply makes them happy, this is an occupation with variety and value. Seeing more women step into this field and thrive is incredibly inspiring. Owning my own company allows me to create a work environment that emphasizes diversity, fosters growth, and challenges outdated stereotypes. That, to me, is one of the greatest rewards of this journey.

One of the most rewarding moments in my career has been seeing Terry Plumbing recognized by Contractor Magazine as ‘Contractor of the Year’ in their January 2025 edition. This honor reflects not only the hard work and dedication of our entire team but also the values and standards we uphold in delivering exceptional service and results. Being recognized in such a prestigious industry publication affirms the commitment we have made to excellence and innovation in the plumbing industry. It is a testament to our team's dedication to quality, safety, and customer satisfaction, and it motivates us to continue pushing for new heights of success.

What do you wish more people understood/knew about the plumbing industry?

Many people don’t realize that, at least in Chicago, becoming a licensed plumber requires completing a rigorous five-year apprenticeship, which includes attending the joint apprenticeship training school one day a week for four years. Plumbing demands extensive technical knowledge, strong problem-solving abilities, and continuous education to stay up to date with evolving codes, materials, and technologies.

It’s far more than just fixing leaks or unclogging toilets, it involves designing complex systems, ensuring public health and safety, and improving efficiency in homes and businesses.

Plumbing plays a crucial role in daily life by providing clean water, sanitation, and reliable infrastructure. The ability to solve problems and make a tangible impact on communities brings a deep sense of accomplishment and pride to those in the field.

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Beth Dobkin

How long have you been in the industry?

I started in 1978 as a bookkeeper for a large plumbing construction company. After many different roles, I became a business owner in 1989 then after selling our business I became a business coach in 2005.

What is the most rewarding aspect of your career in PHCP-PVF?

Each day, I am rewarded by witnessing plumbers and HVAC mechanics represent the trades with professionalism and pride. Being able to coach these highly skilled and enthusiastic people and seeing them accomplish their goals is an honor and a privilege.

What do you wish more people understood/knew about the plumbing industry?

The trades are honorable and attractive professions. I wish the general population truly understood the time, investment and commitment required to develop trade skills, acquire the knowledge to run a profitable business, and cultivate the communication skills necessary to effectively collaborate with teams and engage with customers. Only through this understanding will tradespeople be fully acknowledged for their value and essential role in our society.

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Skylar Halpin

How long have you been in the industry?

12 years and counting.

What is the most rewarding aspect of your career in PHCP-PVF?

The people. I am really grateful for the community of the trades. More often than not, companies look out for one another and are especially helpful to young people interested in learning (myself included). It’s a pretty invaluable network to be a part of.

What do you wish more people understood/knew about the plumbing industry?

The true cost associated with what we do. There is a negative stigma that plumbers are “expensive” and while I am not disagreeing, it often is with the mindset that what we do is simple and shouldn’t cost much. I think the work, education and general expenses to run a company in the trades are completely lost on the general public and therefore can be unappreciated. I would love to see the conversation around this turned one day for people to see the value behind the invoice.

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Karen Hill

How long have you been in the industry?

Since 2008.

What is the most rewarding aspect of your career in PHCP-PVF?

Being in the plumbing industry is incredibly rewarding, especially when you see a young apprentice grow into a skilled and confident plumbing technician. Watching them develop their technical abilities, gain problem-solving skills, and take pride in their work is fulfilling. There's a unique sense of accomplishment in mentoring the next generation, knowing that you're helping them build a solid foundation for their career. Their progress is a testament to the value of hands-on training, and it’s gratifying to see them flourish, taking on more responsibility and mastering the craft.

What do you wish more people understood/knew about the plumbing industry?

I wish more people understood just how essential plumbers are to everyday life and how much professionalism is required in our industry. Plumbing isn't just about fixing leaks or installing pipes—it's about ensuring clean water and proper sanitation, which are fundamental to health and safety. Plumbers are highly trained professionals who must constantly stay updated on codes, safety standards, and technology. The work involves critical problem-solving, attention to detail, and a commitment to quality. A plumber's expertise ensures the systems that keep homes and businesses running smoothly are safe, efficient, and reliable.

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Linda Hudek

How long have you been in the industry?

I have been in the plumbing industry full-time since 2006. I established my company in 2010.

What is the most rewarding aspect of your career in PHCP-PVF?

I receive great satisfaction in knowing that the projects and jobs I complete are integral to the health and safety of my clients. The gratitude displayed by many of them is extremely rewarding. The appreciation of my craftsmanship is also hugely rewarding.

What do you wish more people understood/knew about the plumbing industry?

I always do my best to convey to those outside of our industry how important and relevant plumbing is to our health, standard of living and the quality of life we are able to enjoy as a nation.. Access to clean, running water, sanitation, natural gas and the plumbing systems used to convey it are the very building blocks of the society we are privileged to live in. Without plumbing and other skilled trades, our society and life as we know it stops.

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Barbara Lynch

How long have you been in the industry?

For over 30 years, I’ve built a career in manufacturing and quality assurance, helping to shape the future of local manufacturing. At NIBCO, I’ve had the opportunity to lead innovation and mentor the next generation of engineers. Throughout my journey, I’ve navigated an industry traditionally dominated by men, proving that women belong at every level of leadership in manufacturing and STEM. I have enhanced my skills with qualifications as a Certified Quality Manager, Six Sigma Black Belt, and ISO Lead Auditor.

What is the most rewarding aspect of your career in PHCP-PVF?

The most rewarding part of my career is empowering the next generation, especially young women who might not have seen themselves in STEM or manufacturing. As a leader, I believe in giving back—mentoring, coaching, and showing others that success is about persistence and passion. When I work with students in robotics and engineering, I love seeing their faces light up when they realize: ‘If she did it, I can too.’

I also take pride in paving the way for future leaders in our industry. Succession planning isn’t just about passing on knowledge; it’s about ensuring women have a seat at the table and a voice in decision-making. I want to see more women shaping the future of engineering, manufacturing, and quality leadership. I’m grateful NIBCO promotes and supports these efforts.

What do you wish more people understood/knew about the plumbing industry?

Plumbing is the backbone of modern life, yet it’s often overlooked. It’s not just about pipes and fittings—it’s about sustainability, smart technology, and innovation. The industry is evolving with advancements like leak detection systems, solar water heating, and push-on fittings that make installations easier and more efficient. Companies are already starting to consider the impacts of AI.

As a woman in this industry, I want more young women to know that plumbing isn’t just a trade—it’s an opportunity to innovate, lead, and make a difference. Whether designing smart home solutions or developing sustainable infrastructure, there’s a place for women to thrive here.

Let’s celebrate World Plumbing Day on March 11th by recognizing the brilliant minds—women and men—who keep the world running with their expertise and innovation!

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Hailey Mick

How long have you been in the industry?

Almost 20 years.

What is the most rewarding aspect of your career in PHCP-PVF?

The most rewarding part of my career is seeing the real-world impact of the work we do. Plumbing and mechanical systems are the backbone of every building and knowing that the solutions I help implement improve occupant comfort, system efficiency, safety, and sustainability is incredibly fulfilling. Whether it’s reducing water waste, improving energy performance, or ensuring reliable systems for a hospital or school, the work truly makes a difference.

Another aspect I love is the people. This industry brings together engineers, contractors, and facility owners, all working toward a common goal. I enjoy collaborating with different teams to solve challenges and bring projects to life. On top of that, I’ve found a lot of fulfillment in mentoring and sharing what I’ve learned with others. Through my involvement in ASHRAE, where I currently serve as the Tennessee Valley Chapter President and am a member of several technical committees, I’ve had the chance to work with students and early-career professionals, helping them find their place in the industry. It’s rewarding to see others get excited about this field and all the opportunities it offers.

What do you wish more people understood/knew about the plumbing industry?

Most people don’t realize just how much the plumbing industry affects their daily lives. It’s more than just pipes and water—it’s about delivering clean, safe water, improving building performance, and finding new ways to conserve our natural resources. Good plumbing design keeps hospitals running, schools safe, and businesses operating efficiently, yet it often goes unnoticed.

The industry is also evolving fast. With advancements in polymer piping, prefabrication, and smart water technology, we’re finding better ways to build systems that are more reliable, efficient, and sustainable. It’s not a static field—it’s constantly adapting to new challenges, from water shortages to energy efficiency demands.

I also wish more people knew about the wide range of career paths available. There’s something for everyone—engineering, construction, manufacturing, project management—you name it. It’s a hands-on, problem-solving industry where you can see the direct results of your work, and there’s a real sense of accomplishment in that.

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Mary Phelps

How long have you been in the industry?

41 years.

What is the most rewarding aspect of your career in PHCP-PVF?

This has changed as I’ve ‘grown’ in the industry. I’ve mentored several enthusiast, driven women both internally, in the industry and at Texas A&M, SWID (Society of Women in Industrial Distribution). I love watching women grow and come into their own in this industry. Guiding them and helping them as their careers flourish.

What do you wish more people understood/knew about the plumbing industry?

Most people don’t realize how multi-faceted the plumbing industry is. There are so many ‘arms’ to know and develop relationships in. There are owners, GC’s, plumbing/mechanical contractors, architects, designers, plumbing engineers (MEP’s), facilities, maintenance, end users and others. I’ve been involved in several women’s organizations which have been invaluable; ASA Women in Industry, Women of ASPE, Women in Healthcare, CREW, NEWH (National Women in Hospitality). I’ve not only developed relationships, learned from others and mentored but made lasting friendships in these organizations.

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Nicole Urizzo

How long have you been in the industry?

I’ve been in the Plumbing/HVAC industry for 21 years on and off and I will celebrate my 15th year as Executive Director of the New Jersey PHCC this October.

What is the most rewarding aspect of your career in PHCP-PVF?

The most rewarding aspect of my career is advocating for the trades and supporting contractors throughout their entire career journey - from apprenticeship to retirement. I have the privilege of being a trusted resource at every stage, helping them navigate challenges, celebrate successes, and grow within their trade. Being part of their career development and witnessing their achievements makes this work incredibly fulfilling.

What do you wish more people understood/knew about the plumbing industry?

I wish more people understood the dedication, skill, and pride that professionals in the plumbing and HVAC industries bring to their work. Despite outdated, lingering stigmas, these trades are filled with hardworking men and women who build their careers through hands-on experience and continuous learning. Starting as apprentices, they earn while they learn, quickly becoming vital components of the workforce. The career paths are diverse - from career technicians, to becoming licensed and starting their own businesses to working for manufacturers or advancing into leadership roles like project managers or supervisors. It’s a demanding field, but the rewards can be immense, offering a fulfilling career with endless opportunities for growth and impact.

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Catherine Filibes-Massih

How long have you been in the industry?

18 years.What is the most rewarding aspect of your career in PHCP-PVF?

The most rewarding aspect of my career in PHCP-PVF is the opportunity to solve real-world problems that directly impact consumer’s daily lives. I find fulfillment in knowing that my work contributes to the comfort and safety of individuals and communities and maintaining safe and sustainable plumbing infrastructure,. Additionally, the industry provides endless opportunities for growth and innovation, which keeps me motivated and excited about the future. Lastly, working with diverse teams of engineers, contractors, and other professionals is incredibly rewarding. The ability to collaborate and combine our expertise to deliver projects that meet the needs of clients and communities is something I value deeply.

What do you wish more people understood/knew about the plumbing industry?

Many people don’t fully recognize the complexity and expertise required in plumbing engineering. Plumbing professionals undergo extensive training and must have a deep understanding of various systems—such as water supply, drainage, heating, cooling, and gas—while also following strict codes and regulations of their local jurisdictions to ensure both safety and functionality.

The plumbing industry plays a vital role in safeguarding public health. Proper plumbing ensures access to clean water and sanitation, which are essential for preventing the spread of diseases.

As concerns about water conservation and energy efficiency rise, plumbing professionals are leading the way in sustainability efforts. Plumbing engineers are designing innovative systems that conserve water, reduce energy consumption, and minimize waste. Plumbing is not just about repairs; it’s about creating environmentally conscious systems that contribute to a more sustainable future.

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Photos courtesy of the individuals featured

Natalie Forster is the editorial director of BNP Media's Plumbing & Mechanical group which includes Plumbing & Mechanical and Supply House Times.